Privacy Policy

Last Updated: April 2026

At Luci, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information that you provide directly to us when you create an account, build your profile, or communicate with other users:

• Personal Data: Name, email address, phone number, and profile picture.
• Location Information: We collect your geolocation data to show you nearby massage salons or therapists. You can disable this in your device settings.
• Service Data: Details about the services you book or provide, including dates, times, and locations.
• Communication Data: Messages sent through our in-app chat system to facilitate bookings and safety.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services.
• Process bookings and facilitate communication between clients and therapists.
• Verify identity and ensure the safety of our community.
• Send you technical notices, updates, and support messages.
• Monitor and analyze usage trends and activities.

3. Data Sharing and Disclosure

We may share your information in the following situations:

• With Other Users: We share necessary profile information between clients and therapists to facilitate appointments.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Safety: We may share information if we believe disclosure is necessary to prevent physical harm or financial loss, or in connection with an investigation of suspected illegal activity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to our processing of your data.

6. Account Deletion

You can delete your account and all associated data at any time through the Settings menu in the Luci app. This process is permanent and cannot be undone.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through the support section in the app.